Research-Driven Decision Making & Leadership

I ground decisions in qualitative and quantitative research, interviews, usability testing, surveys, and data analysis and translate insights into clear direction for product and engineering teams. I leverage AI to synthesize patterns faster and increase decision making speed without sacrificing depth. As a Lead, I present solutions to Directors, mentor designers, and drive alignment across cross-functional partners. My leadership emphasizes clarity, collaboration, and elevating design quality across the entire team.

Experience Design & Interaction Architecture

I design intuitive, cohesive experiences that translate complex requirements into clear, thoughtful user journeys. This includes onboarding, invite flows, cross-profile interactions, and multi-device support within the Verizon Family ecosystem. I create high-fidelity prototypes, refine flows through accessibility and usability principles, and use AI-assisted tools to accelerate exploration and streamline design-to-engineering handoff. My goal is to deliver fluid, efficient interactions that adapt to evolving product needs.

Product Strategy & Systems Design

I shape the foundations behind complex, multi-device ecosystems. At Verizon, I lead systems for roles and permissions, supervised members, GPS precision, and device-level frameworks that support scalability across phones, tablets, and wearables. I simplify uncertainty through clear structures, information architecture, and patterns that guide product direction. My focus is on building systems that scale, strengthen clarity across teams, and set a long-term foundation for the product’s growth.